91% of buyers now expect omnichannel sales. Most teams still fail at it.

91% of buyers now expect omnichannel sales. Most teams still fail at it.

6h ago
HubSpot Sales Blog ARMARM Gtm_strategy New

The Gist

  • 91% of shoppers now expect seamless omnichannel experiences per Capital One data
  • Siloed sales teams lose revenue through fragmented data and inconsistent follow-up
  • HubSpot's guide outlines how to unify CRM data across all customer touchpoints
  • Proper omnichannel implementation cuts deal cycles and boosts retention by 20-30%

RevBots.ai View:

Teams stuck in the SaaS Hoarder phase will see immediate ROI from consolidating channel data into a single CRM.

Full Story: HubSpot Sales Blog →