Adobe Marketo's $60K meltdown shows why legacy SaaS is dying

Adobe Marketo's $60K meltdown shows why legacy SaaS is dying

4h ago
SaaStr AI SprinklerAS Gtm_strategy New

The Gist

  • Adobe Marketo was down 1.5 days, missed 450K newsletter send
  • Broken unsubscribe link violated CAN-SPAM for 2 weeks
  • Vendor still demanded 20% price hike despite catastrophic failures
  • Legacy SaaS can't support AI agents due to brittle APIs

RevBots.ai View:

This is the AI Sprinkler trap in action: vendors hiking prices on broken products while failing to modernize for autonomous workflows.

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