AI vendors prioritize enterprises with dedicated engineers, leaving SMBs behind

AI vendors prioritize enterprises with dedicated engineers, leaving SMBs behind

8h ago
SaaStr AI SprinklerAS Gtm_strategy New

The Gist

  • Vendors now reserve Forward Deployed Engineers for customers with 5,000+ employees
  • Enterprises achieve 60-80% automation rates vs. 20% for self-serve SMBs
  • Deployment help, not model quality, drives AI agent success

RevBots.ai View:

The AI Sprinkler stage creates a two-tier system where enterprises thrive while SMBs struggle with self-serve tools.

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