Forrester: Static buyer personas belong in museums, not revenue ops
The Gist
- 72% of B2B buyer personas collect dust in PDFs per Forrester
- Synthetic personas enable real-time activation of customer insights
- Traditional methods fail to operationalize behavioral data
RevBots.ai View:
Teams stuck in SaaS Hoarder stage waste 40% of persona research budgets on shelfware instead of dynamic systems.
Full Story:
Forrester Blog →
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