Hidden AI power users are your frontline ops staff

Hidden AI power users are your frontline ops staff

3h ago
MarTech.org AI SprinklerAS Martech_landscape New

The Gist

  • Top AI users are non-technical staff solving messy workflow problems
  • Marketing manager uses 9-page prompt doc nobody else can access
  • Financial firm's top 10 token users were all operations and support roles

RevBots.ai View:

The real AI transformation is happening bottom-up while leadership buys shiny vendor dashboards.

Full Story: MarTech.org →