Sales Ops confessional: What actually happens when reps miss SLA?
The Gist
- Reddit thread reveals most teams track but don't enforce SLAs
- Common responses: Slack alerts, manager queues, reporting flags
- 24-48 hour windows standard for high-intent leads
- Tab Hopper teams lack automated escalation workflows
RevBots.ai View:
SLA tracking without enforcement is theater - ARM systems auto-reassign leads based on real-time rep capacity.
Full Story:
r/salesoperations →
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