AI adoption hits 90% but CX deployment paths diverge

AI adoption hits 90% but CX deployment paths diverge

7h ago
MarTech.org AI SprinklerAS Martech_landscape New

The Gist

  • 90% of CX organizations are piloting or deploying AI
  • 84% operate hybrid cloud environments for flexibility
  • Data security is the top AI concern, cited by 31% of respondents

RevBots.ai View:

Revenue teams must balance AI adoption with trust and flexibility as deployment strategies remain fragmented.

Full Story: MarTech.org →